Hi @amy.blais,
once more thank you that your are trying to help me tracking down this mysterious error.
Well, I copied the config.json file and gave it the read and write access for the mattermost user and mattermost group. Maybe, I should stress, that the server is running without any flaws but the missing “Custom Emoji” button. The Mattermost version 5.7.0. ( and after an update 5.7.1). Before moving this Matttermost instance, I did an update from 4.0.0. to 5.7.0.
Yesterday I set the Log Level from “INFO” to “DEBUG” and followed the log. But there was nothing conspicuous. So I am not sure, if I should post a part of it and if yes, which part to post.
Furthermore, I think, that it is may be a good idea to mention, that I am handling the two mattermost instances, running right now on same server, with the help of an nginx proxy. I set two different ports and created to files in /etc/nginx/sites-available and linked them into the sites-enabled folder. May be something goes wrong here.
I am wondering, what would happen, if I deleted the Emoji table and the /data/emoji folder manually. Will Mattermost recreate them?
I do not know what to do next.
Thank you.
Nils
P.S.: A part of the debug log file:
{“level”:“debug”,“ts”:1549486313.9214416,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/redirect_location”}
{“level”:“debug”,“ts”:1549486313.983628,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/posts/768wrej4cffyjf7m7jnsqjnwko/reactions”}
{“level”:“debug”,“ts”:1549486315.3645847,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/files/6jk184xsqbnduk3qfby8mgbnoo/preview”}
{“level”:“debug”,“ts”:1549486315.4459167,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/emoji/name/bindabei”}
{“level”:“debug”,“ts”:1549486317.1389172,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/users/status/ids”}
{“level”:“debug”,“ts”:1549486318.0887284,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486318.1288483,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486318.198599,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486318.2298832,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486318.2849278,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486332.6083848,“caller”:“app/email_batching.go:110”,“msg”:“Email batching job ran. 0 user(s) still have notifications pending.”}
{“level”:“debug”,“ts”:1549486339.2522783,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/users/status/ids”}
{“level”:“debug”,“ts”:1549486342.8636494,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/users/status/ids”}
{“level”:“debug”,“ts”:1549486350.761374,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486350.8718364,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/users/me/teams/313ecjjg3tgui8qpo77qkfo5zh/channels”}
{“level”:“debug”,“ts”:1549486350.8725932,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/users/me/teams/313ecjjg3tgui8qpo77qkfo5zh/channels/members”}
{“level”:“debug”,“ts”:1549486354.0474448,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486354.1020472,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486354.1823897,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486354.2397785,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486354.298507,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486362.6084046,“caller”:“app/email_batching.go:110”,“msg”:“Email batching job ran. 0 user(s) still have notifications pending.”}
{“level”:“debug”,“ts”:1549486369.6287596,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/users/status/ids”}
{“level”:“debug”,“ts”:1549486370.5399833,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/users/status/ids”}
{“level”:“debug”,“ts”:1549486371.7397945,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/users/status/ids”}
{“level”:“debug”,“ts”:1549486371.7987869,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/users/status/ids”}
{“level”:“debug”,“ts”:1549486377.1304507,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/users/status/ids”}
{“level”:“debug”,“ts”:1549486383.720822,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486383.8308098,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/users/me/teams/313ecjjg3tgui8qpo77qkfo5zh/channels”}
{“level”:“debug”,“ts”:1549486383.8312895,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/users/me/teams/313ecjjg3tgui8qpo77qkfo5zh/channels/members”}
{“level”:“debug”,“ts”:1549486387.9609182,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486387.9836218,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486388.1024904,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486388.1455967,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486388.217537,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/channels/members/me/view”}
{“level”:“debug”,“ts”:1549486392.608404,“caller”:“app/email_batching.go:110”,“msg”:“Email batching job ran. 0 user(s) still have notifications pending.”}
{“level”:“debug”,“ts”:1549486395.0745063,“caller”:“app/web_conn.go:149”,“msg”:“websocket.read: closing websocket for userId=3xtkcg1wafys3mnfjk6bz1hd5e error=read tcp 127.0.0.1:8066->127.0.0.1:42810: i/o timeout”}
{“level”:“debug”,“ts”:1549486395.725799,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/websocket”}
{“level”:“debug”,“ts”:1549486395.7351317,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/plugins/webapp”}
{“level”:“debug”,“ts”:1549486395.7487931,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/users/me/teams/313ecjjg3tgui8qpo77qkfo5zh/channels/members”}
{“level”:“debug”,“ts”:1549486395.7487926,“caller”:“web/handlers.go:50”,“msg”:“GET - /api/v4/users/me/teams/313ecjjg3tgui8qpo77qkfo5zh/channels”}