Calls Plugin CALLS with errors log "unsupported source type string"
Take a look at Calls: post-migration issues · Issue #18 · mattermost/migration-assist · GitHub That may guide you to an answer. Have you recently done any database migration?
View ArticleThreads not working - Illegal mix of collations
Our repo for helm charts is GitHub - mattermost/mattermost-helm: Mattermost Helm charts for Kubernetes I’m not sure of the provenance of your link. You’ll absolutely want to get migrated over… as of...
View ArticleCalls Plugin CALLS with errors log "unsupported source type string"
Have you recently done any database migration? yes ! thank you so much for the good work, i’ll close this issue as soon as i have fixed my DB f.
View ArticleLogin to server stuck in "awaiting valid token"
Summary In the login phase, I get redirected to the SSO browser page, I successfully login, the “Launch desktop app” button appears, but the app is stuck in the “Redirecting to browser…/Authenticating...
View ArticleLogin to server stuck in "awaiting valid token"
What version is the server? SSO is a feature of a paid license, so you or the admin(s) of the instance can open a support case.
View ArticleCalls Plugin CALLS with errors log "unsupported source type string"
You’re aware that if you’re on MySQL you need to migrate to Postgres, right? There are some odd issues that come up with MariaDB, so if you’re using that I’d get to MySQL and then Postgres.
View ArticleBest Practices for Using Mattermost Securely in a Cloud Environment?
One common thing is to keep Mattermost tucked away behind a proxy or load balancer that can provide better crypto than the Golang libraries.
View ArticleCalls Plugin CALLS with errors log "unsupported source type string"
Yup, we’ve already did the migration from mariadb to pg some months ago, but I guess we missed some stuffs, by instance the calls plugins. Regards f.
View ArticleUnable to get Zoho Mail Working with Mattermost for SMTP
This isn’t working for me as of mattermost/mattermost-team-edition:release-10. Using 587 with STARTTLS, getting the error Connection unsuccessful: Connection unsuccessful: failed to close connection...
View Article[Solved] Export and delete Town Square channel history
Ahmad Danial: UPDATE Posts SET ChannelId = "<original_town_square_id>" WHERE ChannelId = "<new_channel_id>"; Perhaps I’m on the wrong track, but is this SQL statement really correct? I...
View ArticleHow to merge channels or move messages?
We moved quite a lot channels to other teams (on the same instance) over the last months. Everytime, the history has been kept. I would highly recommend to make backups before, though.
View ArticleLogin to server stuck in "awaiting valid token"
from server info: Mattermost Version: 9.11.16 Database Schema Version: 135 do you suggest opening a ticket with the server admin? It seems more like an issue related to the latest update
View ArticleUnable to get Zoho Mail Working with Mattermost for SMTP
“Relaying denied” means the SMTP server you’re connecting to isn’t going to deliver mail destined for non-local accounts. It has nothing to do with Mattermost or credentials.
View ArticleLogin to server stuck in "awaiting valid token"
9.11 is an ESR (Extended Support Release) and only provides bug & security fixes. No new features or breaking changes. 5.12 doesn’t support 9.11… you should go back to 5.11 until the server goes...
View ArticleUnable to get Zoho Mail Working with Mattermost for SMTP
John Oliver: “Relaying denied” means the SMTP server you’re connecting to isn’t going to deliver mail destined for non-local accounts. It has nothing to do with Mattermost or credentials. Appreciate...
View ArticleUnable to get Zoho Mail Working with Mattermost for SMTP
That’s a fair question! You could point it at a mail server you control, initiate an email, and see what it says. I may try that and see what happens. I would submit that the validity of a FROM...
View ArticleSwitched from HTTP to HTTPS, now some are not being sent.pdf files
Hello everyone. Switched from HTTP to HTTPS, now some are not being sent .pdf files, writes error- There was a problem uploading your files. Some of the pdf files are sent correctly, and some are not...
View ArticleSwitched from HTTP to HTTPS, now some are not being sent.pdf files
I’ve solved the problem! It turns out nginx blocks sending files above 1 MB. docs.mattermost.com Environment configuration settings - Mattermost documentation Here it is indicated that there should be...
View ArticleNo feedback from Sales team
Hi, I’m having the same issue. I’ve tried using the online form a couple of times and have also emailed info@mattermost.com. It’s been over 10 days now since I first tried to contact them. Is there...
View ArticleImages not loading in desktop app after latest update
Hi. I had the same problem. Updating the desktop app partially solved the problem. But it still sometimes reproduces on different systems. Updating the server to 10.5.2 also partially solved this...
View ArticleI get a white screen when sending a request to the API posts/ephemeral message
I created a message translation chatbot using the Reaction icon flag and responded with an ephemeral message. It worked well on Mattermost Version 7.8.2. However, after upgrading to Mattermost Version...
View ArticleHow do I enable generation of presigned URL?
Summary I am trying to export data from one mattermost instance, before I import it into another mattermost instance. However, I am stuck on the first step of exporting the data. I have tried to use...
View ArticleBest Practices for Optimizing Mattermost Performance in a Large Team?
Hi. I can share a little experience of deploying matermost in docker. At the moment we have a server with 500 users. We use the following characteristics. For the application we allocate 4 processor...
View ArticleI get a white screen when sending a request to the API posts/ephemeral message
Did you upgrade directly from 7.8.2 to 9.11? Our guidance is to go ESR to ESR… you should have gone to 8.1, then 9.5, then 9.11, then 10.5 Version Archive - Mattermost documentation gives links to all...
View ArticleNo feedback from Sales team
@matthews please email me at john.oliver@mattermost.com I’ll get you to the right person. There’s also Talk to an Expert | Mattermost I know we wind up getting a ton of spam to generic emails. I’ll...
View ArticleNo feedback from Sales team
Thanks John, I tried the ask an expert, but didn’t get an answer from that one either. I’ve just sent you an email though.
View ArticleHow do I enable generation of presigned URL?
Hi @john.oliver, I’m on the free version of the enterprise edition. I was thinking that there could be an option to enable this in the system console, but couldn’t find anything either Mattermost...
View ArticleHow do I enable generation of presigned URL?
That is odd! Can you try the “Use CLI” version? And are you running mmctl from /opt/mattermost/bin/ as opposed to one you might have copied from an earlier version?
View ArticleI get a white screen when sending a request to the API posts/ephemeral message
Hoàng Minh Nghĩa: After investigation, I found that the issue lies with sending the API post ephemeral. I updated from 7.8 ⇒ 8.1.8 ⇒ 9.11.5. I just reverted and updated as you instructed 8.1 ⇒ 9.5 ⇒...
View ArticleMattermost Upgrade Plan: v9.7.3 → v10.x – Need Advice & Clarification
Hi everyone I’m planning to upgrade Mattermost. The current Mattermost version is 9.7.3, and I’m aiming to upgrade to the latest version in the 10.x series. Below are the server specifications. OS:...
View ArticleHow do I enable generation of presigned URL?
Phew all good! Managed to get it to work with mmctl export download instead
View ArticleError in migration-assist with creating postgres schema
Summary Error in migration database from mysql to (PostgreSQL) 17.5 (Ubuntu 17.5-1.pgdg22.04+1) Steps to reproduce migration-assist mysql “<MYSQL_DSN>” - sucsess migration-assist postgres...
View ArticleHow do I enable generation of presigned URL?
So, it turns out that EnableExportDirectDownload is behind a feature flag, and the docs didn’t capture that. They’re being updated.
View ArticleI get a white screen when sending a request to the API posts/ephemeral message
Hmm. Does the issue exist in all of those versions? Knowing when it shows up might help. Another possible resource is Mattermost
View ArticleMattermost Upgrade Plan: v9.7.3 → v10.x – Need Advice & Clarification
You are correct about the procedure. Always take backups / snapshots! Any schema migrations get copied in to db/migrations and when Mattermost starts and sees a new one, it runs that first. Depending...
View ArticleError in migration-assist with creating postgres schema
What version of MySQL are you on (and it needs to be MySQL, not MariaDB)? And what version of Mattermost? How big is your database, how many users, etc.?
View ArticleError in migration-assist with creating postgres schema
Current MySQL and Mattermost mysql Ver 8.0.42-0ubuntu0.22.04.1 for Linux on x86_64 ((Ubuntu)) Mattermost version: 10.1.2 Database schema version: 127 Build number: 11462506876 Database: mysql Database...
View ArticleLAN-only without SSL mattermost setup causing CORS errors
Summary Deploy went smooth, but I get the red banner “Please check connection, Mattermost unreachable. If issue persists, ask administrator to check WebSocket port.” Steps to reproduce Fresh new...
View ArticleError in migration-assist with creating postgres schema
10.1 is pretty old. Can you update to 10.5.7? That’ll make sure you have the most recent migration tools. There are a few mentions in the changelog that suggest that may be the fix. If not… I’m not a...
View ArticleLAN-only without SSL mattermost setup causing CORS errors
Did you reference the variable in your docker-compose file, too? If so, setting AllowCORS From to “*” works reliably. Probably not ideal from a security standpoint, but gives you a working baseline to...
View ArticleLAN-only without SSL mattermost setup causing CORS errors
First, thanks a lot for the quick answer! Yes, as this environment variable: landomix: MM_SERVICESETTINGS_SITEURL=http://${DOMAIN} is passed in the compose (attached, the environment variables of the...
View ArticleLAN-only without SSL mattermost setup causing CORS errors
Essentially, it’s a list of domains your Mattermost server will accept cross-origin requests from. Integrations configuration settings - Mattermost documentation And, no, this has nothing to do with...
View ArticleLAN-only without SSL mattermost setup causing CORS errors
Thanks a lot, again! So, if I have some IPs I know I can trust (of my clients), I could potentially accept only those? Like "192.168.1.2,192.168.1.3,..." instead of *?
View ArticleError in migration-assist with creating postgres schema
I’ll try to update to 10.5.7 and try migration again and will return with results.
View ArticleError in migration-assist with creating postgres schema
Mattermost: 10.5.7 Database version: 135 Build number: 15186613021 Database: mysql Same error panic: runtime error: slice bounds out of range [1:0] goroutine 1 [running]:...
View ArticleError in migration-assist with creating postgres schema
The problem was with # symbol in postgresql password for mmsuer. The most stupid thing that same symbol in migration assist with mysql password user works just fine. So if someone have same problem as...
View ArticleMessage Forward Policy
Some Mattermost users require message forward between all of connected users. which is currently not allow. if it will decided by system administrator for allow or deny message forward to anyone or...
View ArticleLAN-only without SSL mattermost setup causing CORS errors
A qualified yes. The docs say to use spaces, and the last time this came up I recall there being some ambiguity about it. Please let us know what recipe winds up working for you!
View ArticleMessage Forward Policy
You cane make feature requests at https://mattermost.uservoice.com/
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