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Mobile notifications not working all of a sudden


prohibit the administrator's ban

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Hi @gudbes,

Are you referring to System admin, Team admin, or Channel admin?

White Screen Error

Jenkins Plugin - icon doesnt work

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Hi @doman18,

Can you help with a link to the Github project or instructions you used to integrate with Jenkins?

Mobile notifications not working all of a sudden

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Hey all,

as @JtheBAB noted, the TPNS URL was updated from HTTP://push-test.mattermost.com to HTTPS://push-test.mattermost.com. This affects Mattermost 5.6 and later.

We’re adding a redirect from http to https, so that those servers with http entered in their config.json file will have their push notifications continue to work: https://mattermost.atlassian.net/browse/MM-13865

The workaround in the meantime is to

  • go to your config.json file
  • update PushNotificationServer to https://push-test.mattermost.com,

and notifications should work again for you

/cc @jbaird

How to disable team creation by non System Admin

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How do you disable team creation for non System Admins? I saw a note in the docs that says the config.json option was depcreated (even though it still exists in it) and that it was moved to the database and you should use the System Console to modify it, but I don’t see this option anywhere in the System Console

Using EE version 5.7.0

How to disable team creation by non System Admin

Mattermost Hackfest is underway!

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Mattermost Hackfest is back!

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Why should you get involved?

Giving back to the open source community is awesome, plus there are awesome prizes up for grabs.

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Mattermost uses Go and React. But we have many repositories open for contributions in other languages such as React Native, RST, HTML and JavaScript.

If you’d like to learn more about any of these languages, why not contribute to our project?

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Happy hacking!


prohibit the administrator's ban

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Hello @amy.blais and thank you for your answer…

I’m talking about the system administrator

My other users (private or public channel) can ban me while I am a system administrator. There may be a setting of I don’t see to block it.

prohibit the administrator's ban

prohibit the administrator's ban

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Oh I understand my problem… I haven’t the enterprise version :sob:

Interactive Messages not working

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Summary

From doc over here i tried to create interactive message - but no luck.

mattermost version
Version: 5.5.0
Build Number: 5.5.0

Steps to reproduce

  1. Create Slash command with API call to return json with list of options

2.1) First try - API response return json body
{ "attachments": [ { "text": "Select segment to add", "actions": [{ "name": "Select an option...", "integration": { "url": "http://some_url/mattermost", "context": { "action": "setSegment" } }, "type": "select", "options": [ { "text": "Option1", "value": "opt1" }, { "text": "Option2", "value": "opt2" } ] }] } ] }

2.2) Second try - try to use responseUrl URL to send message with attachment (same data)

  1. Message creates; response gives 200 (if we use responseUrl)

  2. get message with attachments but without actual select

Expected behavior

UI should show something like this

Observed behavior

Instead i get this


Message with attachments, but actions are not working.(

Mobile notifications not working all of a sudden

Push Notifications stopped working

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Hi, everyone.

On top of the answer provided by @JtheBAB, I would like to share additional details from @jasonblais here.

  • This issue affects Mattermost 5.6 and later
  • The redirect from http to https is added to allow servers with http entered in their config.json file will have their push notifications continue to work
  • The workaround in the meantime is to go to your config.json file and update PushNotificationServer to https://push-test.mattermost.com

For reference, please refer to the following ticket - Create a redirect from http://push-test.mattermost.com to https://push-test.mattermost.com push proxy server

Mobile notifications not working all of a sudden

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Thanks guys. I upgraded to E10 (10 seat license for testing) as we really want to move forward with Mattermost. I am and was using https:// always.

@adanial Now of course, it’s https://push.mattermost.com in my config file.

Unfortunately, we’re still getting hit or miss issues. The first message always fails to send, then the second and further messages send. See debug (spaced for ease of reading) - I’ve marked with “FAIL” and “WORKS”

{“level”:“debug”,“ts”:1548448582.5386174,“caller”:“app/notification_push.go:210”,“msg”:“Clearing push notification to with channel_id 6ehts43ec7fmu8i9mma5r1gamh”}

{“level”:“debug”,“ts”:1548448583.7472467,“caller”:“web/handlers.go:50”,“msg”:“POST - /api/v4/users/status/ids”}

{“level”:“error”,“ts”:1548448585.5353532,“caller”:“app/notification_push.go:280”,“msg”:“Device push reported as error for UserId=a0gknaxpstb39meaw9uc3t7zdy SessionId=axqeq1xm9iy5fr61jq7ndtmywr message=Post https://push.mattermost.com/api/v1/send_push: dial tcp: i/o timeout”,“user_id”:“a0gknaxpstb39meaw9uc3t7zdy”} –> FAILS

{“level”:“debug”,“ts”:1548448585.5355227,“caller”:“app/notification_push.go:108”,“msg”:“Sending push notification to device a42633dc542cea5fbef22502ac6cb1a6e132a03f8b5e822588eda6049ded2abe for user a0gknaxpstb39meaw9uc3t7zdy with msg of ‘sent you a message.’”,“user_id”:“a0gknaxpstb39meaw9uc3t7zdy”} –> WORKS

I’ve tried every which pattern, different accounts, different devices, PC/MAC/iOS/Android/Web, all the same results. It’s almost like there’s some sort of timeout if the account hasn’t been pinged from a specific account in several seconds or minutes.


Push Notifications stopped working

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@adanial I don’t think its 5.6 or later issue.
As i faced this in 5.3.1 & got resolved as per suggestion by @JtheBAB

Push Notifications stopped working

Push Notifications stopped working

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Here is the ticket that included the change: https://mattermost.atlassian.net/browse/MM-12302

Re-reading the ticket, @yatin, you’re correct. The version assigned to the ticket was 5.6 as we made the change in December, but it would affect all versions.

We’ll have the redirect @adanial mentioned above soon, so hopefully other users will also not be impacted soon.

Existing EMAIL user can't be deleted and replaced with same AD user (using same email account) - SOLVED - ticket can be closed

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Added user with email login, and after testing, are now using AD/LDAP authentication. I’ve deactivated that user, but now he can’t login with his AD credentials because emails are matching. See error:

{“level”:“error”,“ts”:1548729506.2368975,“caller”:“web/context.go:60”,“msg”:“This account does not use AD/LDAP authentication. Please sign in using email and password.”,“path”:"/api/v4/users/login",“request_id”:“ppq6esirnbb5trh8pwxxf7wc4c”,“ip_addr”:“xxx.xxx.xxx.xxx”,“user_id”:"",“method”:“POST”,“err_where”:“LdapInterfaceImpl.DoLogin”,“http_code”:401,“err_details”:“SqlUserStore.Save: An account with that email already exists., user_id=gee43meawjbx7y3bou8f7o6eac, Error 1062: Duplicate entry ‘xxx.xxxx@xxxxxxx.com’ for key ‘Email’”}

Anyway to delete this user without going into Mysql?

Mattermost general channel between teams

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