Matterpoll 1.0.3 got released. Matterpoll is a Mattermost plugin which allows users to create polls via a slash command.
This releases fixes two bugs:
The pre complied binary is available on GitHub.
If you like the plugin give it a 
.
Hugo thanks to @kaakaa for the continuous effort he puts into this project!
Hi @aneesaziz, thanks for having an interest in the desktop app.
The desktop app repository has two package.json, package.json and src/package.json. And the build tool, electron-builder uses them. So perhaps there is a potential bug.
To get consistent result, both package.json should be updated. Would you check?
Hi @mk2010,
I’m familiar with the setting to disable file uploads: https://docs.mattermost.com/administration/config-settings.html#allow-file-sharing.
Other than this, please feel free to open a feature request ticket on Uservoice for this idea: https://mattermost.uservoice.com/forums/306457-general.
Thanks @larvel, what error messages are you getting when trying to enable the plugin?
Hi
What is the difference between @all and @channel? The help text is more or less the same.
Best regards
JtheBAB
Hi there,
Hi,
I have seen this issue here too. Its a test system, and there are only a handful of users registered. The Websocket-Port was not available when it happend (proxy).
Sessions (LDAP/Mobile/SSO): 30 days
Session Cache: 30 Min
Auth: email Registration, email login and username login all set to true, gitlab off
Only one user was affected.
Feel free to ask for further infos
Andreas
releavant timestamp around 1544002699.9016292
Log:
{"level":"info","ts":1543611462.540184,"caller":"app/app.go:204","msg":"Server is initializing..."}
{"level":"info","ts":1543611462.5437896,"caller":"sqlstore/supplier.go:209","msg":"Pinging SQL master database"}
{"level":"error","ts":1543611462.5451984,"caller":"sqlstore/supplier.go:221","msg":"Failed to ping DB retrying in 10 seconds err=dial tcp 172.21.0.2:5432: connect: connection refused"}
{"level":"info","ts":1543611472.5453799,"caller":"sqlstore/supplier.go:209","msg":"Pinging SQL master database"}
{"level":"info","ts":1543611472.5532699,"caller":"sqlstore/channel_store_experimental.go:47","msg":"Enabling experimental public channels materialization"}
{"level":"info","ts":1543611472.786928,"caller":"sqlstore/upgrade.go:101","msg":"The database schema has been set to version 5.5.0"}
{"level":"error","ts":1543611473.1770208,"caller":"commands/server.go:79","msg":"SiteURL must be set. Some features will operate incorrectly if the SiteURL is not set. See documentation for details: http://about.mattermost.com/default-site-url"}
{"level":"info","ts":1543611473.17714,"caller":"commands/server.go:82","msg":"Current version is 5.5.0 (5.5.0/Thu Nov 15 18:39:02 UTC 2018/826252252404c13bf564a8c4fd51616fc2cc4df9/8eb31159c091f8a1e75c99ae6f4e47010dbf3731)"}
{"level":"info","ts":1543611473.177166,"caller":"commands/server.go:83","msg":"Enterprise Enabled: true"}
{"level":"info","ts":1543611473.177184,"caller":"commands/server.go:84","msg":"Current working directory is /mattermost"}
{"level":"info","ts":1543611473.1772916,"caller":"commands/server.go:85","msg":"Loaded config file from /mattermost/config/config.json"}
{"level":"info","ts":1543611473.1776323,"caller":"filesstore/localstore.go:33","msg":"Able to write files to local storage."}
{"level":"info","ts":1543611473.1797395,"caller":"app/license.go:44","msg":"License key from https://mattermost.com required to unlock enterprise features."}
{"level":"info","ts":1543611473.1805081,"caller":"app/app.go:545","msg":"Migrating roles to database."}
{"level":"info","ts":1543611473.2255137,"caller":"sqlstore/post_store.go:1297","msg":"Post.Message supports at most 16383 characters (65535 bytes)"}
{"level":"info","ts":1543611473.2531612,"caller":"app/app.go:621","msg":"Migrating emojis config to database."}
{"level":"info","ts":1543611473.2611668,"caller":"app/plugin.go:100","msg":"Starting up plugins"}
{"level":"error","ts":1543611473.4490578,"caller":"app/plugin.go:129","msg":"Failed to unpack prepackaged plugin","error":"installPlugin: Unable to move plugin from temporary directory to final destination. Another plugin may be using the same directory name., mkdir /mattermost/plugins/jira: permission denied","path":"/mattermost/prepackaged_plugins/mattermost-jira-plugin-linux-amd64.tar.gz"}
{"level":"error","ts":1543611473.63367,"caller":"app/plugin.go:129","msg":"Failed to unpack prepackaged plugin","error":"installPlugin: Unable to move plugin from temporary directory to final destination. Another plugin may be using the same directory name., mkdir /mattermost/plugins/zoom: permission denied","path":"/mattermost/prepackaged_plugins/mattermost-zoom-plugin-linux-amd64.tar.gz"}
{"level":"info","ts":1543611473.6340206,"caller":"app/server.go:88","msg":"Starting Server..."}
{"level":"info","ts":1543611473.6340418,"caller":"app/server.go:114","msg":"RateLimiter is enabled"}
{"level":"info","ts":1543611473.6342072,"caller":"app/server.go:148","msg":"Server is listening on [::]:8000"}
{"level":"info","ts":1543611473.641773,"caller":"app/web_hub.go:75","msg":"Starting 28 websocket hubs"}
{"level":"info","ts":1543611473.6884718,"caller":"jobs/workers.go:63","msg":"Starting workers"}
{"level":"info","ts":1543611473.688623,"caller":"jobs/schedulers.go:68","msg":"Starting schedulers."}
{"level":"info","ts":1543611484.3701124,"caller":"web/handlers.go:95","msg":"Invalid session","error":"GetSession: Invalid session token=ihgq3xycitdduffxmhdne5dyho, err=<no value>, "}
{"level":"info","ts":1543611484.5964255,"caller":"web/handlers.go:95","msg":"Invalid session","error":"GetSession: Invalid session token=ihgq3xycitdduffxmhdne5dyho, err=<no value>, "}
{"level":"info","ts":1543611484.7460868,"caller":"web/handlers.go:95","msg":"Invalid session","error":"GetSession: Invalid session token=ihgq3xycitdduffxmhdne5dyho, err=<no value>, "}
{"level":"info","ts":1543611484.778702,"caller":"web/handlers.go:95","msg":"Invalid session","error":"GetSession: Invalid session token=ihgq3xycitdduffxmhdne5dyho, err=<no value>, "}
{"level":"info","ts":1543611484.7790365,"caller":"web/handlers.go:95","msg":"Invalid session","error":"GetSession: Invalid session token=ihgq3xycitdduffxmhdne5dyho, err=<no value>, "}
{"level":"info","ts":1543611484.79785,"caller":"web/handlers.go:95","msg":"Invalid session","error":"GetSession: Invalid session token=ihgq3xycitdduffxmhdne5dyho, err=<no value>, "}
{"level":"info","ts":1543611484.798956,"caller":"web/handlers.go:95","msg":"Invalid session","error":"GetSession: Invalid session token=ihgq3xycitdduffxmhdne5dyho, err=<no value>, "}
{"level":"info","ts":1543611484.7989955,"caller":"web/handlers.go:95","msg":"Invalid session","error":"GetSession: Invalid session token=ihgq3xycitdduffxmhdne5dyho, err=<no value>, "}
{"level":"info","ts":1543611484.7992055,"caller":"web/handlers.go:95","msg":"Invalid session","error":"GetSession: Invalid session token=ihgq3xycitdduffxmhdne5dyho, err=<no value>, "}
{"level":"info","ts":1543611545.472673,"caller":"migrations/worker.go:109","msg":"Worker: Job is complete","worker":"Migrations","job_id":"qb1w17j1wtgsfe3pwkrf1rgiue"}
{"level":"error","ts":1543613441.3099,"caller":"web/context.go:60","msg":"Login failed because email address has not been verified","path":"/api/v4/users/login","request_id":"ro84q7bamifixctj5j8wkeu61y","ip_addr":"93.239.168.1","user_id":"","method":"POST","err_where":"Login","http_code":401,"err_details":"user_id=sqz7cgmj9tncjr86pb1eu7c6ga"}
{"level":"error","ts":1543649706.8724155,"caller":"web/context.go:60","msg":"Login failed because email address has not been verified","path":"/api/v4/users/login","request_id":"ubshk5ssz78o5b9ghyfo1dmw1w","ip_addr":"93.239.168.1","user_id":"","method":"POST","err_where":"Login","http_code":401,"err_details":"user_id=sqz7cgmj9tncjr86pb1eu7c6ga"}
{"level":"error","ts":1543655067.61145,"caller":"web/context.go:60","msg":"Connection unsuccessful: SendMail: Error setting \"To Address\", 454 4.7.1 <andreas.schrell@set.de>: Relay access denied","path":"/api/v4/email/test","request_id":"tz1tpkoh5iy3tgfg8od6wncduo","ip_addr":"93.239.168.1","user_id":"sqz7cgmj9tncjr86pb1eu7c6ga","method":"POST","err_where":"testEmail","http_code":500,"err_details":""}
{"level":"error","ts":1543655093.7459931,"caller":"web/context.go:60","msg":"The SMTP server, port, or username has changed. Please re-enter the SMTP password to test connection.","path":"/api/v4/email/test","request_id":"a35qgmgxdpdutpn8icqzezmz9a","ip_addr":"93.239.168.1","user_id":"sqz7cgmj9tncjr86pb1eu7c6ga","method":"POST","err_where":"testEmail","http_code":400,"err_details":""}
{"level":"error","ts":1543655118.3421202,"caller":"web/context.go:60","msg":"Connection unsuccessful: SendMail: Error setting \"To Address\", 454 4.7.1 <andreas.schrell@set.de>: Relay access denied","path":"/api/v4/email/test","request_id":"jicku4e5cig1xgozrnpdybwjya","ip_addr":"93.239.168.1","user_id":"sqz7cgmj9tncjr86pb1eu7c6ga","method":"POST","err_where":"testEmail","http_code":500,"err_details":""}
{"level":"error","ts":1543655184.0301938,"caller":"web/context.go:60","msg":"The SMTP server, port, or username has changed. Please re-enter the SMTP password to test connection.","path":"/api/v4/email/test","request_id":"bucfotackiredjxag6e38yknba","ip_addr":"93.239.168.1","user_id":"sqz7cgmj9tncjr86pb1eu7c6ga","method":"POST","err_where":"testEmail","http_code":400,"err_details":""}
{"level":"info","ts":1543655245.0208557,"caller":"app/admin.go:141","msg":"Purging all caches"}
{"level":"error","ts":1543655245.021867,"caller":"app/app.go:724","msg":"Elasticsearch.start: Elasticsearch is already stopped, "}
{"level":"info","ts":1543655245.023267,"caller":"app/license.go:44","msg":"License key from https://mattermost.com required to unlock enterprise features."}
{"level":"error","ts":1543655295.884512,"caller":"mailservice/mail.go:134","msg":"Failed to open a connection to SMTP server EOF"}
{"level":"error","ts":1543655295.8850725,"caller":"web/context.go:60","msg":"Connection unsuccessful: SendMail: Failed to open TLS connection, EOF","path":"/api/v4/email/test","request_id":"xprtfpyuuf8nxbwsnwfhx883ho","ip_addr":"93.239.168.1","user_id":"sqz7cgmj9tncjr86pb1eu7c6ga","method":"POST","err_where":"testEmail","http_code":500,"err_details":""}
{"level":"error","ts":1543657055.1799138,"caller":"web/context.go:60","msg":"Connection unsuccessful: SendMail: Failed to open TLS connection, tls: first record does not look like a TLS handshake","path":"/api/v4/email/test","request_id":"wtqow73pqire9ytdnkpaso89uc","ip_addr":"93.239.168.1","user_id":"sqz7cgmj9tncjr86pb1eu7c6ga","method":"POST","err_where":"testEmail","http_code":500,"err_details":""}
{"level":"error","ts":1543657066.4635332,"caller":"web/context.go:60","msg":"The SMTP server, port, or username has changed. Please re-enter the SMTP password to test connection.","path":"/api/v4/email/test","request_id":"mzqp365agfrg8nnstbj1i76fie","ip_addr":"93.239.168.1","user_id":"sqz7cgmj9tncjr86pb1eu7c6ga","method":"POST","err_where":"testEmail","http_code":400,"err_details":""}
{"level":"error","ts":1543657079.9372268,"caller":"web/context.go:60","msg":"The SMTP server, port, or username has changed. Please re-enter the SMTP password to test connection.","path":"/api/v4/email/test","request_id":"c4kcfks9ip81pfg1n5jp11fypa","ip_addr":"93.239.168.1","user_id":"sqz7cgmj9tncjr86pb1eu7c6ga","method":"POST","err_where":"testEmail","http_code":400,"err_details":""}
{"level":"warn","ts":1543658922.1430693,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=5wdyayzgofg9txydtrdde4sf7huser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"error","ts":1543668097.884317,"caller":"app/plugin_requests.go:33","msg":"Access to route for non-existent plugin","missing_plugin_id":"weathermap","error":"plugin not found: weathermap"}
{"level":"error","ts":1543690284.6304362,"caller":"web/context.go:60","msg":"Unable to parse incoming data","path":"/hooks/wbkd7nscopruiq6qcxdu6hw9eo","request_id":"x74mo74ztjdadqk5a5q9ng81dc","ip_addr":"193.31.27.184","user_id":"","method":"POST","err_where":"IncomingWebhookRequestFromJson","http_code":400,"err_details":"invalid character '\\\\' looking for beginning of object key string"}
{"level":"error","ts":1543690399.0600736,"caller":"web/context.go:60","msg":"Unable to parse incoming data","path":"/hooks/wbkd7nscopruiq6qcxdu6hw9eo","request_id":"g6wa3xwjn7g3fk19ias4173nqh","ip_addr":"193.31.27.184","user_id":"","method":"POST","err_where":"IncomingWebhookRequestFromJson","http_code":400,"err_details":"invalid character '\\\\' looking for beginning of object key string"}
{"level":"error","ts":1543690497.752325,"caller":"web/context.go:60","msg":"Unable to parse incoming data","path":"/hooks/wbkd7nscopruiq6qcxdu6hw9eo","request_id":"itx8o5h91idfdyyxpyxipp64gr","ip_addr":"193.31.27.184","user_id":"","method":"POST","err_where":"IncomingWebhookRequestFromJson","http_code":400,"err_details":"invalid character ':' in string escape code"}
{"level":"error","ts":1543690509.656307,"caller":"web/context.go:60","msg":"Unable to parse incoming data","path":"/hooks/wbkd7nscopruiq6qcxdu6hw9eo","request_id":"k9ktkgcc9jdyie9aacsxo7o1ya","ip_addr":"193.31.27.184","user_id":"","method":"POST","err_where":"IncomingWebhookRequestFromJson","http_code":400,"err_details":"invalid character '\\\\' looking for beginning of object key string"}
{"level":"error","ts":1543690619.5234547,"caller":"app/post.go:806","msg":"GetOpenGraphMetadata request failed for url=http://www.set.de with err=Get https://www.set.de/: x509: certificate signed by unknown authority"}
{"level":"error","ts":1543691931.3684554,"caller":"web/context.go:60","msg":"Unable to parse incoming data","path":"/hooks/wbkd7nscopruiq6qcxdu6hw9eo","request_id":"4g8b3w9ytp8qimu3ghttekmnhe","ip_addr":"193.31.27.184","user_id":"","method":"POST","err_where":"IncomingWebhookRequestFromJson","http_code":400,"err_details":"EOF"}
{"level":"error","ts":1543694951.8647408,"caller":"app/post.go:806","msg":"GetOpenGraphMetadata request failed for url=http://www.set.de with err=Get https://www.set.de/: x509: certificate signed by unknown authority"}
{"level":"error","ts":1543695409.7174847,"caller":"app/plugin.go:86","msg":"failed to notify plugin status changed","error":"GetPluginStatuses: Plugins have been disabled. Please check your logs for details., "}
{"level":"info","ts":1543695409.7175927,"caller":"app/plugin.go:156","msg":"Shutting down plugins"}
{"level":"info","ts":1543695418.3192344,"caller":"app/plugin.go:100","msg":"Starting up plugins"}
{"level":"error","ts":1543695418.514827,"caller":"app/plugin.go:129","msg":"Failed to unpack prepackaged plugin","error":"installPlugin: Unable to move plugin from temporary directory to final destination. Another plugin may be using the same directory name., mkdir /mattermost/plugins/jira: permission denied","path":"/mattermost/prepackaged_plugins/mattermost-jira-plugin-linux-amd64.tar.gz"}
{"level":"error","ts":1543695418.7114947,"caller":"app/plugin.go:129","msg":"Failed to unpack prepackaged plugin","error":"installPlugin: Unable to move plugin from temporary directory to final destination. Another plugin may be using the same directory name., mkdir /mattermost/plugins/zoom: permission denied","path":"/mattermost/prepackaged_plugins/mattermost-zoom-plugin-linux-amd64.tar.gz"}
{"level":"error","ts":1543696956.2283878,"caller":"app/post.go:806","msg":"GetOpenGraphMetadata request failed for url=http://www.set.de with err=Get https://www.set.de/: x509: certificate signed by unknown authority"}
{"level":"error","ts":1543697199.5166519,"caller":"web/context.go:60","msg":"Unable to parse incoming data","path":"/hooks/wbkd7nscopruiq6qcxdu6hw9eo","request_id":"x5dnkpuz738d5jxuiyn7761azc","ip_addr":"193.31.27.184","user_id":"","method":"POST","err_where":"IncomingWebhookRequestFromJson","http_code":400,"err_details":"EOF"}
{"level":"error","ts":1543697510.7627432,"caller":"web/context.go:60","msg":"Unable to parse incoming data","path":"/hooks/wbkd7nscopruiq6qcxdu6hw9eo","request_id":"yz6rr9wogirxmjqarxho8xzrpa","ip_addr":"193.31.27.184","user_id":"","method":"POST","err_where":"IncomingWebhookRequestFromJson","http_code":400,"err_details":"EOF"}
{"level":"error","ts":1543701844.8538427,"caller":"app/post.go:806","msg":"GetOpenGraphMetadata request failed for url=http://www.set.de with err=Get https://www.set.de/: x509: certificate signed by unknown authority"}
{"level":"error","ts":1543706525.192326,"caller":"app/post.go:806","msg":"GetOpenGraphMetadata request failed for url=http://www.set.de with err=Get https://www.set.de/: x509: certificate signed by unknown authority"}
{"level":"error","ts":1543748882.149343,"caller":"app/post.go:806","msg":"GetOpenGraphMetadata request failed for url=http://www.set.de with err=Get https://www.set.de/: x509: certificate signed by unknown authority"}
{"level":"error","ts":1543825004.928532,"caller":"app/post.go:806","msg":"GetOpenGraphMetadata request failed for url=http://www.set.de with err=Get https://www.set.de/: x509: certificate signed by unknown authority"}
{"level":"error","ts":1543842121.0643983,"caller":"app/post.go:806","msg":"GetOpenGraphMetadata request failed for url=http://www.set.de with err=Get https://www.set.de/: x509: certificate signed by unknown authority"}
{"level":"error","ts":1543842225.4815443,"caller":"web/context.go:60","msg":"Unable to find an existing account matching your credentials. This team may require an invite from the team owner to join.","path":"/api/v4/users/login","request_id":"gfn7rejftibi5mmhf981o6kmea","ip_addr":"unknown","user_id":"","method":"POST","err_where":"GetUserForLogin","http_code":400,"err_details":""}
{"level":"error","ts":1543843864.6281734,"caller":"app/notification_push.go:276","msg":"Device push reported as error for UserId=sqz7cgmj9tncjr86pb1eu7c6ga SessionId=tpdj8zeofpgwtqtg41kfk7htae message=Post http://push-test.mattermost.com/api/v1/send_push: dial tcp: i/o timeout","user_id":"sqz7cgmj9tncjr86pb1eu7c6ga"}
{"level":"error","ts":1543845898.1459417,"caller":"app/post.go:806","msg":"GetOpenGraphMetadata request failed for url=http://www.set.de with err=Get https://www.set.de/: x509: certificate signed by unknown authority"}
{"level":"error","ts":1543907065.5255935,"caller":"app/plugin_requests.go:33","msg":"Access to route for non-existent plugin","missing_plugin_id":"weathermap","error":"plugin not found: weathermap"}
{"level":"error","ts":1543917084.0131054,"caller":"app/plugin_requests.go:33","msg":"Access to route for non-existent plugin","missing_plugin_id":"weathermap","error":"plugin not found: weathermap"}
{"level":"error","ts":1543949229.2549407,"caller":"app/plugin_requests.go:33","msg":"Access to route for non-existent plugin","missing_plugin_id":"weathermap","error":"plugin not found: weathermap"}
{"level":"error","ts":1543969128.9502053,"caller":"app/plugin_requests.go:33","msg":"Access to route for non-existent plugin","missing_plugin_id":"weathermap","error":"plugin not found: weathermap"}
{"level":"warn","ts":1544002699.9016292,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544002729.2570977,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544002735.6797197,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544002735.7217083,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544002735.7465432,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544009725.975564,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544009739.1028051,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"error","ts":1544009740.1382554,"caller":"web/context.go:60","msg":"Invalid or missing channel_id parameter in request URL","path":"/api/v4/channels/undefined/posts","request_id":"wuidztdsa7ng5fumnmgc43gfiy","ip_addr":"unknown","user_id":"sqz7cgmj9tncjr86pb1eu7c6ga","method":"GET","err_where":"Context","http_code":400,"err_details":""}
{"level":"warn","ts":1544009740.4790547,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544012048.80506,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544012194.5471137,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544012200.1784813,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544012202.16077,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
{"level":"warn","ts":1544012286.7585442,"caller":"app/channel.go:1578","msg":"Failed to get membership SqlChannelStore.GetMember: No channel member found for that user ID and channel ID, channel_id=neq5a3ok97n5uexwt6yogdr76auser_id=sqz7cgmj9tncjr86pb1eu7c6ga,sql: no rows in result set"}
Hi @JtheBAB,
I don’t think there is any specific differences between the two (as far as I know). Here is more information on the notifications: https://docs.mattermost.com/help/messaging/mentioning-teammates.html#channel-and-all.
Then i would suggest to remove one or other because it makes no sense to have 2 commands for the same function
Hi @Schrell,
Does the affected user have one or multiple accounts on the same server?
If multiple accounts, did they have multiple active sessions when this issue occurred?
When the user logged in and ended up logging in on a wrong account, did he do the log in on the same browser and device, or a different browser / device than previously?
Only one Account. The user change did not happen on login. It happend after popping up the window or reopening after a while. I assume the session timed out. All happened on the same device on Windows 10 with the Windows client. It may also be that network connections changed.
Hi, everyone.
I have to agree with @JtheBAB in this case. If you can see from the screen shot below:
The only thing that I can see differs between these 2 is the description of the mention (CAUTION). Perhaps the team can consider removing it in the future.
Thanks for that tip.
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Sorry for the late response.
The only error seen is this.
{“level”:“error”,“ts”:1543919177.7169154,“caller”:“app/plugin_requests.go:33”,“msg”:“Access to route for non-existent plugin”,“missing_p
lugin_id”:“com.github.matterpoll.matterpoll”,“error”:“plugin not found: com.github.matterpoll.matterpoll”}
I have not datestamp, so its hard to know what caused this and when it happened.
The plugin works fine, the only issue we have is automatically enabling it.
Hi @jprusch,
I have been asking our team about this but haven’t received feedback yet. Can you help with more details on any additional Mattermost log errors or Console errors?
Hi @larvel,
One of our community members mentioned that you’ll need to replace . s with _ s in the name of the environment variable.
Let me know if this helps,
Hi @amy.blais,
I don’t know what fixed the error, maybe a restart did the job… Anyway, we can open the direct/personal message room now & don’t see the error in the log anymore.
Many thanks for your support!
Best
JP
Thanks for the suggestion. If you see my pastebin, that is one of the things we have tried:
