Hi @strantalis
Thank you for your report!
So we can try to reproduce the issue, could you help by providing us with the following information please?:
- Browser type
- Which version of Mattermost are you running in the browser?
- Desktop app version (version 3.6 has just been released which you can download from this page
- Whether you and the person you're in a direct message with are on the same team or different teams
Thanks!