If a user is working on their computer, but is away from Mattermost (e.g. they're working on another browser tab)
This seems to be causing some confusion within our team as in most cases, the intended message recipient is at their computer, but just has not opened up the Mattermost app (or browser tab) in the last 5 minutes.
Maybe there could be a per-user setting like Auto Away After X Minutes which defaults to 5 or 10 minutes, or an option to disable auto away completely.