Quantcast
Channel: Mattermost Discussion Forums - Latest posts
Viewing all articles
Browse latest Browse all 25778

RESOLVED_We couldn't find the existing account, Gitlab Mattermost 8

$
0
0

I know this is covered here, and there is a solution here, but I'm still having this issue.

I have gitlab omnibus CE 8.1.3

I've followed the steps in the troubleshooting guide, but I'm having a problem.
First: The solution states that these steps are for an account that has System Admin prvileges, but I'm assuming it works for normal accounts too

Second: Step a.b. says "Change email for account to random address so you can create a new GitLab SSO account using your regular address". Since the user can't log in to change his address, and I can't seem to find a way to change his address as an admin....how do I change his address? I'm guessing there's either a way I'm not seeing in the UI, or I need to do it by directly connecting to the database. I just didn't want to do that until I have some verification that I wouldn't totally bork anything.

If I do need to connect to the DB to change the email address, does mattermost have a separate DB from gitlab, and how do I connect to the mattermost db? I'm kind of afraid to go in and change anything I'm not certain of since it would be pretty terrible to mess up their gitlab account.

Any help is greatly appreciated.


Viewing all articles
Browse latest Browse all 25778

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>