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Mobile App and Notifications

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It's very important for my team that they are notified of new messages. I've turned on email push notifications but I'm still trying to figure out the Android app logic on handling them (I haven't tested iOS but it is also a large concern for my team).

Some times I'll get a ding but nothing else. No notification card, no email, no badge counter (I've read in previous threads that this is not supported). Some times (1 out of 10 times tested), I'll get an email and a notification card, as well as vibrate and sound.

The ding is not as helpful because if I don't hear it (say, if I'm in another room), there are no other ways for me to see there are new messages. Is there a way to force notification cards always? Or emails? Or a daily email digest?

Are these concerns the same for iOS?


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