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Integration strategy for chatops

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We have installed MM for evaluation. We are hoping to try ChatOps, we use among other things: JIRA, Jenkins, Rundeck, Git, Atlassian wiki, etc. My question is how to go about this architecturally: do we install a chatops server like Hubot, or do we try to do direct integrations between MM and systems like JIRA? We can certainly write custom code but sense that most of what we will want to do has already been done, and we'd rather re-use.

In terms of use cases, we are new to this, but expect some of the 'typical' chat ops use cases like build-related activities. Other examples might be:

  • Querying YARN's REST service to determine current running jobs
  • Triggering a Rundeck job to run, and seeing its response
  • Asking some REST-based system for information like how many records we have in some database

Hope this makes sense, thanks for any strategic advice you can provide.


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